Terms and Conditions
Welcome to CrittoPets! These Terms and Conditions govern your use of our website, www.crittopets.com, and our services. By accessing or purchasing from our site, you agree to the terms outlined below.
1. General Information
- CrittoPets provides pet-related products, including pet food, accessories, and grooming supplies.
- We reserve the right to modify these Terms and Conditions at any time.
2. Ordering & Payment
- By placing an order, you confirm that all information provided is accurate.
- Payments must be completed at checkout using our accepted payment methods.
- All prices are listed in 💲USD Dollar and include applicable taxes unless stated otherwise.
3. Shipping & Delivery
- Orders are processed within 1-3 business days and delivered within 7-14 business days.
- Shipping costs are calculated at checkout based on location and order size.
- We are not responsible for delays caused by couriers, weather, or customs.
4. Returns & Refunds
- Returns are accepted within 7 days of delivery if the product is unused and in original packaging.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refunds will be processed within 7 to 14 days after we receive the returned item.
5. Product Availability & Pricing
- Prices and product availability are subject to change without notice.
- If an item is out of stock after purchase, we will contact you for an alternative solution or a refund.
6. User Accounts & Security
- Users are responsible for maintaining the security of their account credentials.
- Any unauthorized use of your account should be reported immediately.
7. Limitation of Liability
- CrittoPets is not liable for any direct, indirect, or incidental damages arising from the use of our products or services.
- We do not guarantee that our website will be error-free or uninterrupted.
8. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
📧 Email: support@crittopets.com
📩 Telegram: @crittopets
By using www.crittopets.com, you acknowledge and agree to these Terms and Conditions.
🐾 Thank you for choosing CrittoPets!